Refund Policy

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

  • Holder Name (referred to as either “the Holder Name”, “We”, “Us” or “Our” in this Agreement) refers to RdMoo.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to RdMoo, accessible from
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • Account/Subscription – in working condition.
  • Account/Subscription – in warranty.
  • Account/Subscription – in  invalid activity.

The following Goods cannot be returned:

  • Password changed cannot be refund/returned.
  • Email changed cannot be refund/returned.
  • Profile picture changed cannot be refund/returned.
  • User added cannot be refund/returned.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

RdMoo Team

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and track-able mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.


If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Important Terms for refund

  • No exchanges, We only refund if we aren’t able to fulfill service read product description before buying you are not allowed to change details of given account.
  • If did warranty will be exhausted replacements will be given as long as you have warranty any charge-back or dispute on payment will result in account and warranty termination.
  • Please contact us before doing so we are not responsible for negative outcomes after your purchase by buying any service on site.
  • Customer agree to follow these terms Prime Video warranty 21 days replacement/refund warranty.
  • Replacements will be given as long as you have warranty it can take up to 24 hrs to provide refund and replacement.
  • Refund/replacement depends upon the availability of the account.
  • For refunds refunds will be issued on the basis of days left in the given account.
  • Update: Refund to credit your bank account/wallets within 7 days.

Prime Shared Terms

Shared Prime Terms: You’ve purchase Prime shared for 1 month and you’ll get only 21 days warranty on per account credentials. Before order any service in type of shared you must read description and service terms, and shared account will be share in 4 different users who’s purchased.

Prime Private Terms

Private Prime Terms: You’ve purchase Prime private for 1 month you’ll get only 21 days warranty and a private profile on your account with support of lock, private account maybe sell 2 users because you create a private profile for you.

Netflix Terms

We not give any guarantee on Netflix cracked services, make sure you want then buy in type of cracked. Cracked accounts credentials we buy from dealers, sellers, and 3rd party and no information available for cracked. You can login one device or one screen at a time. All Netflix plans comes with up to 1 month, not 1 month. Up to means 0 to 30 day in one month up to 1 month.

Refund Credits

If you eligible for refund you’ll give you refund in credits in your RdMoo account or replacement only. Credits will be credit in your RdMoo A/C, Not will comes in your Bank.